Legal Area | Privacy Policy

With this privacy policy (hereafter referred to as the “Privacy Policy”), which refers to the site hikmat.co.id (hereafter referred to as the “Store Site”) PT Hikmat Moda Indonesia and HIKMAT, as autonomous Data Controllers, are intended to provide users with information about the data controllers, the personal information collected through the Store Site, the purposes of the processing, the means by which such information is processed, the third parties involved in the processing, its possible transfer abroad, the security measures adopted to protect and safeguard the data collected, and the means through which the user can verify the processing of data concerning him/her and exercise the rights granted to him/her by Indonesia Regulation and other applicale laws.

TYPE OF DATA COLLECTED AND PROCESSED

PERSONAL DATA PROVIDED VOLUNTARILY BY THE USER

PT Hikmat Moda Indonesia and HIKMAT collect and process personal data that the user provide voluntarily when interacting with the functionalities and services of the Store Site, for example in the case of requests for information.

BROWSING DATA – COOKIES

When you visit and view the Store Site, HIKMAT and PT Hikmat Moda Indonesia generally collect browsing data using cookies or other tracking technologies. The technological platform through which the Store Site is made available to the user automatically records some browsing data – the transmission of which is implicit in the use of internet communication protocols – such as the name of the internet access provider, the site of origin, pages visited, date and duration of the visit, etc. Such information allows access to the Store Site as well as the use of certain services and may be used anonymously and aggregated for statistical purposes and to verify the proper functioning of the Store Site. HIKMAT and PT Hikmat Moda Indonesia use them to facilitate access to online services, to authenticate the user if he/she is a previously registered user, to store the items in the shopping cart for purchases, to study the habits and consumption choices of users in order to make the products and initiatives more responsive to the tastes and needs of its customers.

Browsing data are kept for no longer than 7 days and are deleted immediately after their aggregation (except for any need to ascertain crimes by the judicial authority).

Information relating to the cookies used on this Site can be found at the following URL: Cookie policy.

PURPOSES OF THE PROCESSING

HIKMAT and PT Hikmat Moda Indonesia process the user’s data for the following purposes:

a) operational management of browsing on the Store Site;

b) management of the Store Site security;

c) statistical processing;

d) compliance with legal and regulatory obligations;

e) exercise of rights in judicial proceedings;

f) customer care.

The legal basis for these purposes is:

• for the purposes referred to in points a), b), c) and e) is the legitimate interest of the Controllers;
• for the purposes referred to in point d) is the execution of legal obligations;
• for the purposes referred to in point f) is the execution of a contract of which the user is a party of.

PT Hikmat Moda Indonesia processes the data of the user and third parties who could benefit from purchases on the Site (for example, gifts or gift cards) for the following purposes:

g) management of sales and transactions performed in the context of the Store Site;

h) management of orders, sale and delivery of products;

i) management of returns and warranties, and other activities necessary for the sale of products through the Store Site.

The legal basis for these purposes is:

• for the purposes referred to in points g), h) and i) is the execution of a contract of which the user is a party of and the execution of legal obligations.

HIKMAT processes the user’s data for the following purposes:

j) sending of the HIKMAT newsletter upon subscription by users.

The legal basis for these purposes is the execution of a contract of which the user is a party of.

NATURE OF THE PROVISION OF DATA

With the exception of browsing data (which are automatically collected by the system), the provision of data by the user for the purposes indicated above is optional. Failure to provide data will not affect your ability to access the functionalities offered by the Store Site, except for the impossibility of purchasing products and/or sending requests for information and/or subscribing to the newsletter.

PROCESSING METHODS

The user’s personal data are processed by computer and telematic methods, mainly by electronic and automated means and limited to particular operations, by paper.

In accordance with the GDPR and applicable laws, specific security measures are observed to prevent data loss, unlawful or improper use, and unauthorized access.

PARTIES INVOLVED IN THE PROCESSING

The user’s personal data are processed by employees and collaborators of the Controllers as persons authorized to the processing in accordance with the provisions of the GDPR.

The data may be disclosed to third parties such as professionals, consultants and more generally third parties who cooperate with HIKMAT and / or PT Hikmat Moda Indonesia for the pursuit of the above purposes, or third parties who have been entrusted with activities in outsourcing.

In any case, HIKMAT and PT Hikmat Moda Indonesia undertake to provide such third parties only with the data necessary to carry out the functions and activities entrusted to them; they also undertake to do their utmost to ensure that third parties use the data received only for the purposes indicated by HIKMAT and PT Hikmat Moda Indonesia and in compliance with the applicable regulations on the processing of personal data.

The user’s personal data may also be disclosed to third party companies in the event of mergers or demergers, acquisitions, sale of a business or branch of a business or other corporate operations of an extraordinary nature.

The user’s personal data may also be disclosed to legitimate recipients in accordance with the law or regulations, for example in the event of requests by the competent public authorities and judicial authorities or, more generally, in the context of judicial proceedings, as well as to protect and defend the Store Site and the rights of HIKMAT and/or PT Hikmat Moda Indonesia.

Such parties will process the data as autonomous data controllers or processors, depending on the circumstances.

The updated list of all recipients of data can be requested from the data controllers at the e-mail address support@hikmat.co.id or by writing a letter to the addresses below.

CONNECTION TO THIRD-PARTY WEBSITES AND SERVICES

The Site Store may contain banners, advertising messages and advertisements of third parties or business partners of the Controllers. By adhering to the proposals of the aforementioned third parties, the user may access multimedia pages belonging exclusively to these third parties, which, being outside the control of the Controllers, are not in any way required to comply with the provisions of this Privacy Policy.

HIKMAT and PT Hikmat Moda Indonesia therefore invite users to pay attention to adhering to the services offered by third parties and to read the information notices provided by the third party regarding the processing of personal data carried out by the same, in relation to which HIKMAT and PT Hikmat Moda Indonesia can not carry out any control, nor be held responsible.

DATA CONTROLLERS

Data Controllers are, for the activities under their respective competence, as indicated in this Privacy Policy:

HIKMAT, VAT no. 94.577.056.8-006.000, with registered offices at The Boulevard No. 32, Jakarta Garden City (JGC), East Cakung, Cakung, East Jakarta, Jakarta, 13910, Indonesia;

PT Hikmat Moda Indonesia, VAT no. 94.577.056.8-006.000, with registered offices at The Boulevard No. 32, Jakarta Garden City (JGC), East Cakung, Cakung, East Jakarta, Jakarta, 13910, Indonesia.

DATA PROCESSING OFFICERS (DPOS)

The Data Protection Officer of HIKMAT can be contacted at the following e-mail address: support@hikmat.co.id.

The Data Protection Officer of PT Hikmat Moda Indonesia can be contacted at the following e-mail address: support@hikmat.co.id.

USERS’ RIGHTS

The user may request the Data Controllers for access to the data concerning him/her, for their erasure, rectification of inaccurate data, integration of incomplete data, restriction of processing in the cases provided for in Article 18 of the GDPR, as well as object to processing in cases of legitimate interest of the Data Controllers.

Furthermore, where processing is based on consent or contract and is carried out by automated means, the user has the right to receive his personal data in a structured, commonly used and machine-readable format and, if technically feasible, to transmit them to another controller without hindrance.

These rights may be exercised without formality by simply sending a request to the Data Controllers as identified above, to the e-mail address: support@hikmat.co.id or by writing a letter to the addresses indicated above.

Finally, the user has the right to lodge a complaint with the competent Supervisory Authority in the Member State where he usually resides or works or in the State where the alleged infringement has occurred.

AMENDMENTS TO THIS DOCUMENT

This Privacy Policy may be amended in order to comply with new provisions of law, and with the modified manner in which HIKMAT and / or PT Hikmat Moda Indonesia process personal data, as a result of changes to the Store Site’s operations or to the supply of those services provided through the same.

HIKMAT and PT Hikmat Moda Indonesia will take care to promptly communicate any updates through the publication in this section of the Site Store. HIKMAT and PT Hikmat Moda Indonesia therefore invite users to periodically consult the Privacy Policy to ensure that they consult the latest published version.

Last update: December 2024